Origins and Symbolism of the German National Flag

Origins and Symbolism of the German National Flag These days, when you come across a larger number of German flags, you are probably running into a bunch of soccer fans or walking through an allot settlement. But as many state flags, also the German one has quite an interesting history. Even though the Federal Republic of Germany wasn’t founded until 1949, the countrys flag, bearing the tricolors black, red, and gold, is actually much older than the year 1949. The flag was created as a symbol of hope for a united state, that didn’t even exist at that time. 1848: A Symbol of Revolution The year 1848 was probably one of the most influential years in European history. It brought revolutions and massive change in many areas of daily and political life all over the continent. After the defeat of Napoleon in 1815, hopes for a united non-authoritarian German state were quickly disappointed as Austria in the South and Prussia in the North achieved practical domination over the patchwork of dozens of smaller kingdoms and realms that were Germany back then. Shaped by the traumatic experience of French occupation, in the following years, the incrementally educated middle classes, especially the younger people, were appalled by the autocratic rule from the outside. After the German revolution in 1848, the National Assembly in Frankfurt declared the constitution of a new, free, and united Germany. The colors of this country, or rather its people, were to be black, red, and gold. Why Black, Red, and Gold? The tricolor dates back to the Prussian resistance against Napoleonic Rule. A squad of voluntary fighters wore black uniforms with red buttons and golden trimmings. Originating there, the colors were soon used as a symbol of freedom and nation. From 1830 onwards, more and more black, red, and gold flags could be found, even though it was mostly illegal to fly them openly as the people were not allowed to defy their respective rulers. With the beginning of the revolution in 1848, the people took to the flag as the emblem of their cause.   Some Prussian cities were practically painted in its colors. Their inhabitants were fully aware of the fact that this would humiliate the government. The idea behind the use of the flag was, that a united Germany should be constituted by the people: One nation, including all of the different realms and territories. But the high hopes of the revolutionaries didn’t last long. The Frankfurt parliament basically dismantled itself in 1850, Austria and Prussia once more took over effective power. The hard-won constitutions were weakened and the flag was once again forbidden. A Short Return in 1918 The later German Empire under Otto von  Bismarck and the emperors, that did unite Germany after all, chose a different tricolor as its national flag (the Prussian colors black, white and red). After World War I, the Weimar Republic emerged from the rubble. The parliament was trying to set up a democratic constitution and found its ideals represented in the old revolutionary flag of 1848. The democratic values this flag stands for could of course not be tolerated by the National Socialists (die Nationalsozialisten) and after they seized the power, the black, red, and gold was again replaced. Two Versions from 1949 But the old tricolor returned in 1949, twice even. As the Federal Republic and the GDR were formed, they reclaimed the black, red, and gold for their emblems. The Federal Republic clung to the traditional version of the flag while the GDR changed theirs in 1959. Their  new variant bore a hammer and a compass within a ring of rye. It was not until the fall of the Berlin Wall in 1989 and the reunification of Germany in 1990, that the one national flag of a united Germany should finally be the old symbol of the democratic revolution of 1848. Interesting Fact Like in many other countries, burning the German flag or even trying so, is illegal according to  §90 Strafgesetzbuch (StGB) and can be punished with up to three years in prison or a fine. But you might get away with burning the flags of other countries. In the USA though, the burning of flags isnt illegal per se. What do you think? Should burning or damaging flags be illegal?

A View of Prejudice as Described in Lorraine Hansberry’s Play, A Raisin In The Sun

A View of Prejudice as Described in Lorraine Hansberry’s Play, A Raisin In The Sun A Raisin in the Sun A raisin in the sun is a play about an African American family that is going to receive an inheritance because of a death in the family. In this play their is sexism, racism, and many other cultural differences that we might not have been able to see if we were not in the minority until this play. The African American family in this play is the Younger family there are five youngers living in one small apartment. I think the most important family member is Mama, she is the glue to the whole family and keeps everyone in line. Then theres Walter lee Younger which is mamas son he works as a chauffeur and thinks he is head of the household. Walters wifes name is Ruth she usually minds her own business more than the rest of the family. Mamas daughters name is Beneatha younger she is an aspiring doctor and she knows she can do it even with her being an African American woman. Then theres the youngest which you do not really hear a lot about he is walter and ruths son his name is travis all he wants to do is have a real house. A Raisin in the Sun is a play about the Younger family and it is based in the 1950s while racism and sexism were still taken very serious by many. The Youngers are about to receive an insurance check for ten-thousand dollars which was a lot back in the 1950s. they are receiving this check because Mr. Younger mamas husband died and left them money to take care of themselves because he worked until the day he died. Everyone in the younger family want something different out of the inheritance money. Mama wants to buy a house where her family will not have to struggle anymore. Mamas son walter wants to buy a liquor store with his friends so he can give the family everything they need. Beneatha who wants to become a doctor wants the money to go towards her schooling so she can help people and prove everyone wrong. Ruth and Travis do not really want anything specific but, everyone to be happy. Ruth finds out that she is pregnant with walters second child which they dont have any room for and beenie says â€Å"where is he going to sleep the roof† and ruth gets sad and almost passes out. this shows that they are all under a lot of stress and ruth feels guilty for having another baby. While mama and beenie know about the baby walter doesnt find out until later when beenies friend from africa comes over and they go in the room. Beneatha has a friend from africa bring her things from his homeland so she feels like she is finding her true self which is saying that she doesnt know who she really is and she is supposed to be the one with the strong mind on her shoulders. When the inheritance arrives walter is has a nervous breakdown and leaves the house for a week or so and mama goes looking for him. mama doesnt like seeing her son sad so she eventually ends up giving walter half the money saying to put two thousand in a bank account for bennie his younger sisters schooling and to keep the rest for himself. the money that mama gave walter never gets put into a bank account and ends up getting stolen by his friend Willy Harris.Walter never gets to accomplish his dream of having a liquor store. Meanwhile when walter was losing over half of the inheritance money mama is buying a house that will fit their needs, is in a good neighborhood, and is in her budget. The house that she picks isnt in an African American neighborhood and so she gets a visit from the welcoming committee. A man named Mr. Karl Linder is the welcoming committee and at first the Youngers think he is a nice man and that he wants to help but, then they find out that he only wants to pay them off to not live in the white neighborhood. the white man says that he doesnt want to ruin the block with how much the people who live their work for what they have by â€Å"certain kind of people moving in†. This causes the Youngers to become closer and move in to the new house. Throughout the play their are times that i wondered why would or rather how could people be so set on ruining other peoples lives. I grew up with many different raced people around me throughout my life so i will never fully understand the thought process of racist people. The Youngers seem to be portrayed as hard working people and they want whats best for their family it doesnt make a difference what color they are i would of still watched it the same with no judgement. Racism in the housing industry has been peppered with racism even up into modern times. The racism that is in the housing industry today are not only Towards African Americans its hispanics, whites, and any race. White people can be put out of their house by hispanics that are in gangs and even by other white people throughout the united states. But, most of the racism is pointed toward hispanics and how everyone thinks if you are colored you need to be a gang member of if you dress a certain way you are a gang member. We see it everyday on the news how police officers are even racist and arrest people for no reason. No one knows it happens in the communities also. I have seen people get shot of badly hurt by people that are supposedly protecting their community, Everyone is a victim of some kind of racism in their life even when we are younger. I do not think that people should not feel safe in their own home because of neighborhood racism. In the CBS news Ilyce Glink says Although weve come a long way from blatant, in-your-face housing injustice, racial discrimination still exists, said HUD Secretary Shaun Donovan. Just because its become less obvious doesnt mean that its less harmful. This statement is completely true many people die because of community racism. Racism in A Raisin in the Sun is almost sickening to most people and i hope that more people see this play to help spread the word about how African American people were treated in the 1950s. Racism is still alive today through communities that want one color out of their neighborhood which is not right either. I hope people eventually learn how not to be racist.

Teen smoking Essay Example | Topics and Well Written Essays - 750 words

Teen smoking - Essay Example As a child, I remember waking up to my father coughing uncontrollably. I would always dutifully ask if he was okay, to which he answered yes, silencing any of my lingering objections. What could I have done differently? After reflecting on my fathers death, I have come to realize that if the laws were written in such a way to impose severe punishment upon teenage smokers, no one else would have to die from this slow-killing diseases. With laws in place to catch early users before they become life-time users, a multitude of future smokers would be avoided due to such laws. Why not treat cigarette smoking like one would treat alcohol use ? Our laws governing alcohol use is such that no one under the age of 21 can buy or consume alcohol Similarly, if an adult over the age of 21 facilitates a minor with alcohol, they can be charged and fined up to $1,000 for each minor that they outfitted with alcohol. If a teenager spends a night in jail for smoking illegally, then perhaps he or she would think twice about ever picking up a cigarette again. Additionally, the tacking on of fines to a minor who has used a fake ID or a proxy to ascertain cigarettes. Usually when someone is forced to pay a fine for a misdemeanor or is placed on probation, their likelihood of doing the same thing again becomes minimal. Alternatively, perhaps the police should fine the teenager. In â€Å"Teen Smokers Should Worry About Fines,† Eric Zorn suggests, "This isnt a new idea. PUP laws-so named because they ban the purchase, use and possession tobacco by minors-have been around for decades. Chicagos dates to 1992 and calls for a $25 fine for the first offense"(1) Certainly if these fines are the law, Ive never been aware of it - principally because the cops do not enforce the statutes. In the Zorn article, Professor Leonard from DePaul University in Chicago reveals that if the PUP laws had been successfully enforced, numerous teenagers would have quit long ago - or perhaps

Chapter 8-9 SA Assignment Example | Topics and Well Written Essays - 250 words

Chapter 8-9 SA - Assignment Example This self assessment test 2 is used to evaluate the atmosphere for creativity. The evaluation is meant to single out various situations in an organization that encourage the employees to be more creative in work. The measure of the environment for creativity shows the level of support the management and organization gives the employees for inventiveness and innovation. The test value of cumulative numbers is then compared to the values of the continuum. A continuum is provided at the end of the assessment test with numbers indicating different values that indicate the level of support offered. A high score indicates that the organization is very supportive of the employees’ creativity and innovation. Therefore, our organization has an average support for employees’ creativity and innovation. These exercises help the students to relate their work surroundings to the ideas in ways that other people can gain from the experience they have (Lussier & Achua, 2010). This self assessment test 3 is used to evaluate the personal traits and teams that can affect the team work of an individual. The first personality profile reviewed can be; I enjoy being part of a team and working with others more than working alone. The scales given to this profile could be 1 to 7, with 7 illustrating strongly agreeing to the profile while 1 illustrating strongly disagreeing to the personality profile. The second profile reviewed is, I enjoy accomplishing team goals more than individual accomplishments, given scales from 1 to 7. 7 will illustrate strongly agreeing to this statement while 1 illustrates strongly disagreeing to the same statement. From these two statements, we can deduce that the stronger you agree with them the higher the probability of being a good team player. On the other hand, lower scores do not exactly mean that you are not a good team player. The Big Five personality dimensions and their related motive needs can influence your team

University Food Service Essay -- Argumentative Persuasive Essays Polic

University Food Service Have you ever felt ripped off at a restaurant, or realized that you paid way too much for a meal somewhere? Well, this is what many students feel on almost a daily basis. A large portion of students at State University are paying far too much for food service. This is especially true when you consider that many students are busy and end up missing meals that they have already had to pay for. Instead of having a ‘pre-paid, no miss’ policy lunch program, the university should adopt a ‘lunch card’ program, similar to those offered in elementary and secondary schools around the country. This could save the students a lot of money and, as will be detailed later, could also earn many more paying consumers for the university’s food service. Today, students at State University have two main options for food service plans. They can either pay $1978 a year for three meals a day plus meals on weekends, or they can pay $1930 for two meals a day and no weekends. If a student buys the later option and only eats one meal on a given day, they are unable to make that meal up or eat three meals on another day. Therefore, even though they have already paid around $5.00 for the meal they missed, they are unable to redeem that money and lose it. Also, no one other than the student is allowed to eat a meal off of another student’s plan. This means that if the student knows that they will be having guests and would like that guest to eat with them they are unable to use one of their pre-paid meals for their friend, even though it is already paid for. Those who say that the meal plans currently being offered allow for a large assortment of foods available to students during the meals are correct. However, when they say ... ...set amount in advance, it can be however high or low of an amount that the student wishes to put into the account. Then each time a meal is purchased the money would be debited from the meal plan account. As the student uses up the money in their account they could continue to pay however much they believe necessary into their account on a need basis. This program would benefit not only the student but also the university. It would make for a greater percentage of student usage of dining facilities and make students feel more secured when investing in a meal plan. This is a worthwhile program and is something that the university should seriously consider switching to for future use. It doesn’t take a genius to know that anything that saves students money and increases the college’s revenue on a service provided has got to be a good thing, just a college student.

E-Procurement And E-Logistics

our site – CUSTOM ESSAY WRITING – Business Management Dissertation Ideas ABSTRACT In this paper, we analyze the e-procurement and e-logistics of the Dell Inc. Company. This will include a brief overview of the company, an exploration of its Customer Relationship Management, the Supply Chain management and an analysis of the various softwares used by Dell Inc in promoting its relationship marketing. INTRODUCTION Today, many people have discovered the significance of E-commerce. E-commerce, also known as electronic commerce refers to business transactions and communication via computers especially over the internet and networks (Botha, Bothma and Geldenhuys, 2008: p.23). This involves buying and selling of services and goods, and transfer of funds among other commercial communications through the internet, mainly through the World-Wide Web (Botha, Bothma and Geldenhuys, 2008: p.23). E-commerce takes place in different situations such as between businesses and customers (B2C), between one business/company and another (B2B), and between customer and customer (C2C). It is mainly divided into two main parts, which are e-procurement and e-logistics. E-procurement is defined as an electronic method of conducting business transactions while e-logistics refers to the transfer of goods sold over the internet to customers (Botha, Bothma and Geldenhuys, 2008: p.24). A well implemented e-procurement system is highly effective in connecting businesses and other business processes with suppliers while running all interactions between them. According to Botha, Bothma and Geldenhuys (2008: p.23), the development and advancement of technology, many businesses now sell their products through computer technology, which is a brilliant way of making companies reduce overhead costs and reach a wide customer base. Thus, e-procurement benefits not only the business owners, but also customers since they can shop without leaving their homes. Also, customers can easily find the lowest price of products when buying their goods via the internet. In this paper, we analyze the e-procurement and e-logistics of the Dell Inc. Company. DELL INCORPORATED Dell Inc. is a computer company that was established by Michael S. Dell, in 1984 (Krauss 2003: p.7). It offers a wide range of technology product categories (Krauss (2003: p.8). These products range from personal computers to services such as storage solutions. Also, it gives a variety of services, which range from business services and configurable information technology including product-related support services, consulting and applications and infrastructure technology (Krauss, 2003: p.8). As stated by Levy (1999: p.20), Dell Inc. operates in four global business segments, which include public, Large Enterprise, Consumer, and small and Medium Business. The company designs its own products, manufactures and markets them, sells, as well as supports a range of products and services, which can be modified to individual requirements of customers (Perret and Jaffeux, 2007: p.4). Dell Inc. is considered among the companies that are most profitable. The company offers the most innovative customer service, as well as product custom configuration in the world (Perret and Jaffeux, 2007: p.5). For this reason, the company is faced with the challenge of satisfying the customers’ needs while maintaining a stable relationship with them. E-PROCUREMENT AT DELL Dell Inc. is widely known for selling its computers and others services through the internet to other business (B2B) and to individual customers (B2C) (Perret and Jaffeux, 2007: p.5). B2B refers to business transactions between one company and another such as business customers, suppliers and distributors. The B2C refers to business transactions between a company and consumers. At the beginning of the 1990’s, Dell Inc. attempted to distribute wares by retailing. However, the management found out later that this method was unprofitable for business (Gattorna, 2003: p.51). Hence, Dell Inc. decided to key on boosting its customer support and services by allowing customers to make orders directly (Gattorna, 2003: p.52). This was considered a unique strategy for Dell customization. Recently, Dell Inc. improved its sourcing and buying processes by implementing a leading e-procurement solution known as Ariba Buyer (Krauss, 2003: p.8). In order to ease the business processes between Dell Inc. and its supplier companies, Ariba Buyer which is an e-procurement solution is used. It is quite useful in automating and streamlining sourcing. (Li, 2007: p.20). In earlier years, making purchase orders at Dell was a highly laborious process since company workers filled out forms for each purchase process every time they ordered an item, which included collecting about ten approval signatures (Li, 2007: p.21). The buyers were then expected to re-enter the data into two different systems that included a home-grown Access database and the legacy purchasing system. This paper-based process was challenging for Dell to track its purchases by commodity, as well as analyze its purchasing patterns in terms of where, how much and from whom the supplies were bought, hence the change in its procurement process. Thus, Dell Inc. implemented an e-procurement solution known as Ariba Buyer. E-procurement enabled Dell to streamline its supplying base. This helped in the elimination of maverick spending, as well as standardization of the ordering processes for its suppliers. (Krauss, 2003: p.8). This was followed, by Dell’s move, to assess 3 e-procurement systems depending on five criteria. These criteria included a user-friendly boundary, cost-effectiveness, and integration with existing back-end system (Krauss, 2003: p.8). Others included e-commerce links to most of Dell’s supplying companies, and compatibility with the current IT policy of Dell servers (Li, 2007: p.20). According to Gattorna (2003: p.50), close to seven months were spent by the personnel that were responsible for implementing Ariba. This time was spent in developing twenty interfaces that would facilitate connection of Ariba buyer with Dell’s legacy systems. They created linkages for Ariba and Dell’s purchase order, catalog data, cost center, accounting code validation, and employee data among other systems (Gattorna, 2003: p.50). This was made to ascertain that all the processed orders had been validated. This resulted in a final product, which facilitates making purchases online. This product is known as Dell Internet Requisition Tool (DIREQT) (Gattorna, 2003: p.51). Currently, DIREQT has made it easy for Dell employees to complete purchasing orders online by loging into DIREQT Web site, as well as conducting searches for certain products, suppliers or services, which usually give accurate status reports (Levy, 1999: p.23). Immediately, Ariba Buyer forwards the catalog items and requisition straight to the right manager at the cost center who signs the order electronically. The system then automatically creates an approving chain before directing it to an employee network. (Gattorna, 2003: p.51). However, if the product ordered is not present in the catalogue, Ariba Buyer includes a Dell buyer to source the product and hands over the request for last signatures (Perret and Jaffeux, 2007: p.6). After the requisition has been approved, it is moved to the Ariba Commerce Services Network (ASCN). ASCN is a shared network infrastructure that helps to connect with buyers and marketplaces, on the Ariba Business to Business (B2B). Commerce stand (Perret and Jaffeux, 2007: p.6). Ariba uses ASCN to communicate its orders to suppliers, which includes shipping through e-mail, faxes, Extensive Markup Language (XML) and electronic data interchange (EDI) (Perret and Jaffeux, 2007: p.6). Moreover, Ariba Buyer also accelerates the payment process in Dell Inc. The receipts that Dell’s central receiving department prepares for wares are brought into the organization and matched automatically with the right invoice. This is then fed into the system by the account payable processors (Bothma and Geldenhuys, 2008: p.25). In addition, the purchasers create receipts of the service given to them, which is also matched in an automatic manner. Therefore, this practice helps to avoid the early routine of service invoices, which is time-consuming, when making purchases for approval. As stated by Botha, Bothma and Geldenhuys (2008: p.25), with the Ariba Buyer at Dell, the requisition cycle time is likely to be reduced by 62%, and lessen operation costs by 61%. However, Dell Inc. believes that it stands to benefit on a larger scale from the perception into the buying process attained through combining customers’ information. Moreover, through the use of Ariba, Dell is able to gather information necessary to evaluate its supply base and re-evaluate key business to market communications services, office products and consulting, among many more kinds of expenditures (Gattorna, 2003: p.50). CUSTOMER RELATIONSHIP MANAGEMENT According to Perret and Jaffeux (2007: p.7), Customer Relationship Management (CRM) is the creation and maintenance of relations with customers. The key aim of Dell is to offer its customers technologically reliable customer service requirements. Perret and Jaffeux (2007: p.7) argue that the software that help in facilitation facilitate Dell’s CRM include marketing automation software, a system that benefits the sales, and custom designed Web pages that contain purchase data. According to Ross (2010: p.88), today, one fifth of standard-based computers sold in the world is Dell’s product. The key concept of Dell Inc. is to sell computers directly to customers. This will increase their success in the computer business. (Ross, 2010: p.88). Before Dell Inc. invented the made-to-order concept, its customers used to buy its products from electronic shops and retail stores. In this case, customers interacted only with the salesperson of the store and not the manufacturer. Therefore, Dell introduced the concept of interacting directly with the customer via the internet so as to fulfil the demands of its clients and deliver quality services. E-LOGISTICS AT DELL INC. For Dell Inc., the E-logistics has entirely changed it way of distributing its products. Traditionally, Dell used to pick up components from the warehouses of suppliers then collect them in its central or regional distribution centres, and finally merge them in stock in order to deliver the final products to customers (Ross, 2010: p.88). Currently, through implementation of e-logistics, Dell Inc. can now pick up components from the ware houses of suppliers and then forward the merging of components made during the transit to the logistic-service providers through USP or Airborne Express (Li, 2007: p.36). This has resulted in less fixed costs spent in warehouse centers and distribution, no product technological obsolescence, and no stock-keeping units (SKU). SUPPLY CHAIN MANAGEMENT AT DELL INC. Supply Chain Management (SCM) is a system that Dell established to ensure the availability of precise computer components for its customers on demand and location. SCM describes how the company manages how raw materials are transformed into the end products and how products and services get to all its consumers (William, 2003: p.150). This has enabled the company to develop a tight bond with its supplier companies and consumers. In this regard, Mencarini (2003: p.19) states that Dell Inc. have one of the most effective SCM system in the world, and that it is focusing on creating the best SCM through the i2. This will improve the supply chain process through connecting its suppliers and planners in order to satisfy the requirements, as well as demands of their customers. SOFTWARE USED BY DELL IN PROMOTING RELATIONSHIP MARKETING Dell also uses a variety of software to promote relationship marketing such as Hotlink, Premier Pages and an enhanced CRM system, among others (Gattorna, 2003: p.57). Its database software is highly efficient and effective with customer relationship management, which stores tables of data used to check the information of customers and establish promotional campaigns. These databases mainly include the information of customers, their products and interests. According to Gattorna (2003: p.57), customer database helps to increase profits since it contains the information of clients, which determines the efficient and effective ways to target and divide the consumers. Hotlink is an automation software program, which facilitates tergeting and marketing communication, monitoring of customers and market development (Mencarini, 2003: p.21). This software gives Dell a free opportunity to advertise its products through the word of mouth. Also, it impacts its customer base to ensure that customers receive better services than before. Premier Pages are a transparent online system/software custom designed Web pages, which contain all the purchasing data (Gattorna, 2003: p.57). In addition, the software contains a paperless ordering process, which captures the technology configurations of customers. Mencarini (2003: p.21) argues that Dell created Premier Pages in order to gather less clientele details than they already have and develop a win-win situation that is more realistic. This starts when the clients places their orders for a computer and built later. Another system that Dell uses is an enhanced CRM system, helped by an information system company called the IS Partners (Moon, 2003: p.45). ProClarity offers a comprehensive analytical ability that highlights negative and positive areas of the business. Moreover, the company breaks down its sales by region where each team enables Dell to measure its own trend and success. ProClarity significantly benefits all the financial sections of the company. It also helps the Dell staff to easily access detailed demographic information about customers. The marketing department is able to follow product sales, customer activity and marketing mixes via this software. The management can follow activities in customer accounts, and act on lapsed quotes. Additionally, Dell installed the e-commerce software i2 Collaboration Planner, i2 Supply Chain Planner and i2 Factory Planner in order to meet its supply chain needs (Moon, 2003: p.45). This is applicable in the management of build-order procedures that exist between placing orders and customer support. The software enables Dell Inc. to classify customers and target them through their most preferred medium, obtain and analyze results (Moon, 2003: p.45). Moreover, Dell Inc. has signed an agreement with Part-Miner (Gattorna, 2003: p.51). Part-Miner is a vertical portal in electronic components industry, which provides information and helps to meet the demand and supply of the components. FUTURE PLANS OF DELL INC In future, Dell plans to update its processes of purchase such as the establishment of online auctions for products and services like printing, shipping, and paper (Li, 2007: p.20). The company also plans to make order status, payment information and receipts easily accessible to suppliers online. In coming years, Dell intends to expand its catalogue base and purchase choices by convincing its main suppliers to use the Ariba Business to Business Commerce Platform (Li, 2007: p.20). CONCLUSION CRM-SCM integration tries to satisfy clients through prompt delivery of products, ensuring its accessibility and maintain the manufacturer’s profits and returns. Thus, there are several lessons that can be drawn from Dell’s application of e-business. This trend can be emulated by other organizations in the industry. This will result in offering of better services to customers. It can be portrayed via the way Dell Inc. uses CRM to its advantage. Customer satisfaction will increase their trust in the organization, improving its reputation. In addition, custom-building a PC desired by the clients has formed a particularly strong relationship between Dell and its customers (Moon, 2003: p.50). In addition to this, implementing technology in a phased fashion has helped Dell to achieve a strong relationship with its clients. Dell set up simulated environments in order to support the i2 system in blotches without affecting the live form. Dell ensured that all stages of the comp leted process allowed future growth of the company before developing the whole system. Hence, this reduced risk and increasing efficiency. Another significant lesson from Dell would be to extend the link from the customer to the supplier, while maximizing its operation efficiency as well as customer satisfaction (Ross,2010: p.92). As a result, customers were able to spend less money on purchasing customized machines. This is because Dell approved the savings that resulted from managing its inventories efficiently. The company was, therefore, able to share information with suppliers about customer requirements and buying patterns in real-time. REFERENCES Botha, J., Bothma, C. & Geldenhuys, P. 2008. Managing E-commerce in Business, New York, Juta and Company Ltd. Gattorna, J. 2003. Gower handbook of supply chain management, Burlington, Gower Publishing Ltd. Krauss, M. 2003. Dell looks to Sears to extend buyer reach. Marketing News, April 28, 2003, Vol. 37, Issue 9. Li. L. 2007. Supply chain management: concepts, techniques and practices enhancing the value through collaboration, Tokyo,World Scientific. Moon, K. 2003. Dell Computers: A Leader in CRM. Retrieved February 20, 2010 Mencarini A. 2003. E-Business: Dell Case Study, UK, Strathclyde Business School. Perret, F. & Jaffeux, C. 2007. Essentials of logistics and management, London, EPFL Press. Levy, R. H. 1999. The Visible Marketer: Dell’s CRM model stresses transparent processes. Available from http://directmag.com/mag/marketing_visible_marketer_dells/index.html {Accessed 20th February 2012} Ross, D. F. 2010. Introduction to Supply Chain Management Technologies. London, CRC Press. William C. 2003. The true meaning of supply chain management. Logistics Management, June 2003, Vol. 42, Issue 6.

Is Hawaii Medicinal Care Safe Accessible Location,...

#5 Education- Maintaining enough, safe accessible location, customer satisfaction Education It is Hawaii Medicinal Option’s intention to integrate a high level of patient/staff interface into its dispensary operations. An actively licensed pharmacist by the State of Hawaii will always hold the position of Hawaii Medicinal Options Patient Care Manager, and will be the direct supervisor of all Patient Services department employees. Only members of the Patient Services Department will be authorized to discuss approved medical marijuana products with patients, and only under the direct supervision of and in consultation with the Patient Care Manager. The Patient Care Manager will ensure all department employees are properly trained and†¦show more content†¦The certified patient and designated caregiver(s) will receive one-to-one guidance by the Pharmacist and/or the Dispensing Assistants under the Pharmacist’s direct and continuous supervision from reception through fulfillment. Patients and caregivers will have the opportunity to ask questions during thi s orientation. The patient/caregiver will learn about the medical marijuana prescription given by the patient’s physician, and the product and brand, which fulfill that prescription. Specific information relevant to the prescribed medical marijuana will be carefully explained. Patients/caregivers will learn about, but not limited to: specific dosage directions and instructions for administration; warning of adverse effects and/or any potential dangers; a warning about driving, operating equipment, childcare and making important decisions while under the influence of medical marijuana; methods to secure and store the product at the patient’s home; a list of excipients; any allergen warning; possible contra-indications; how to recognize what may be problematic usage or substance abuse of medical marijuana, the availability of different strains of marijuana and the purported effects of the different strains, information about the purported effectiveness of various method s, forms and routes of administering medical marijuana, the prohibition on the smoking of marijuana in public places, places open to the